Unocoin says it has detected outgoing Ethereum transfers from a BitGo-linked wallet tied to its operations, while insisting no customer funds have been lost. The transfers surfaced as the Indian exchange responds to unauthorized access that forced it to suspend services, leaving users unable to log in or withdraw. Unocoin says it asked BitGo, the custodian, to investigate the transactions.
But key details remain undisclosed: Unocoin has not said how much Ethereum moved or where it went. The company has also said it lacks full visibility into the frozen BitGo wallets. So for now, the public picture is still incomplete.
That gap matters because users are still locked out while the exchange says customer funds remain safe. The visible transfers and the company’s reassurance are both on the record, but the mechanics behind the wallet activity have not been explained publicly.
The disruption is continuing, and the exchange says rebuilding affected servers could take up to 5 working days. So there are two separate checkpoints: restoring account access, and a fuller explanation from Unocoin and BitGo of the wallet activity. Until then, the confirmed facts are limited to the detected outflows, the ongoing lockout, and Unocoin’s statement that customer funds remain safe.