About a week after the November 2 security breach, Mercado Bitcoin began restoring limited, read-only customer access after an estimated $48.6 million was drained. Customers can now log in to view balances, statements, and asset positions again, with balances reflecting holdings from before the incident. The exchange has also canceled limit orders that were still open when services were suspended.
Customers still cannot deposit, withdraw, trade, or transfer funds. Mercado Bitcoin says services will return in phases, with trading and withdrawals resuming only after additional security checks. Separately, the company says it will use its own funds to replace the stolen assets, so reimbursement is being handled on a different track from the platform reopening.